Promo code › FAQ
Vulkan Vegas bonus questions, answered from the terms
Checked by the VV Promo Ledger editors on November 2, 2026 · method
Each answer below is drawn from V.Vegas’s own pages: the welcome pack , the bonus terms and the general terms (last updated 15 July 2024), checked on November 2, 2026. Customer support is available by live chat and at ↗ about us ">[email protected].↗ about us
Questions
What is the wagering on the Vulkan Vegas bonus?
x40 on bonus cash and x30 on free-spin winnings, completed within 5 days, with a CA$5 maximum bet.
How does Vulkan Vegas cashback work?
The site advertises cashback of up to CA$1,000. Cashback is credited to the bonus balance and expires after 5 days.
How long do Vulkan Vegas withdrawals take?
Under the general terms, requests up to 499 EUR are approved in 5 minutes to 12 hours (max. 2 working days), 500–4,999 EUR within 48 hours (max. 5 working days), and 5,000–29,999 EUR within 30 working days.
When does Vulkan Vegas ask for ID?
The general terms require identity documents (passport or ID card) when a withdrawal request exceeds USD 1,000 or the equivalent.
Can I withdraw my deposit without wagering it?
The terms allow it but say 20% can be withheld if your turnover is less than twice the deposit, and any active bonuses are forfeited.
Is Vulkan Vegas legal in Canada?
Canada is not on V.Vegas's list of restricted countries, but the casino holds only a Curaçao licence. It is not licensed by iGaming Ontario or any provincial regulator.
Are there Vulkan Vegas apps?
Yes, the site links to iOS and Android apps and says some features, such as the Shake Bonus, are app-only.